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Notes and special requests

Terms of service





General Inquiries:

[email protected]

Customer Service:

[email protected]


[email protected]

Press Inquiries:

[email protected]





We require a signature for all deliveries (you cannot waive Signature Delivery). In the event that your shipping address is not included with an order, the order will be shipped to the billing address.


Shipping Rates & Delivery (Ground)


 •            FED-Ex  First Overnight   delivers 10:00 am next business day to most metropolitan areas

 •            FedEx 2Day delivers 5 p.m. second business day to most metropolitan areas

 •            FedEx Economy delivers 1-3 business days by 5 p.m. to most metropolitan areas


* Delivery dates and pricing are those of FedEx; we do not control the package after it leaves our warehouse but a tracking number will be provided so that you may track your package through FedEx.



Including U.S. and International Shipment


There are extreme price variations depending on the location of our customers. Therefore we suggest requesting shipment charges. Please specify the urgency of the shipment. In this category you can decide next business day or 1-3 business days. If you accept the charges, the delivery charge will be added to your bill.

We require a signature for all deliveries (you cannot waive Signature Delivery). In the event that your shipping address is not included with an order, the order will be shipped to the billing address.


Shipping Rates & Delivery


FedEx International First delivers 8:00 a.m. next business day to the U.S. 9:00 am second business day to select cities in Europe, 10 a.m. third business day to select cities in Asia.

FedEx International Economy delivers1-3 business days to most locations


*Delivery dates and pricing are those of FedEx; we do not control the package after it leaves our warehouse but a tracking number will be provided so that you may track your package through FedEx.


Undeliverable Shipments


FedEx will make 2 attempts to deliver a package. After the 2nd attempt, FedEx will call the customer and inform them of their delivery. To prevent any complications with your delivery, please provide your most accessible phone number. In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address. FedEx does not deliver on federal holidays.


Refused Shipments

If you decide to refuse any shipments from karn goode scarf yshipaddressou are responsible for the original shipping charges and the cost of returning the package to karn goode scarf. This amount will be subtracted from your merchandise credit.







P.O. Boxes APO/FPO

We can ship to P.O. Boxes or A.P.O. Box addresses. Just fill in Line 2 with your P.O. Box or RR2 # in the “Ship To” section of the check out.(as seen below)






Please refer to International Checkout for further information on international shipping. Fill in the address in the “Ship To” section of the check out.(as seen on the left)





Order Processing


It takes approximately 1 to 2 business days to process an order before it is shipped. During periods of higher demand, orders may take up to 5 additional business days to process before being shipped.


Payment Options


Payment has to be received in full including shipping costs before shipping.

We accept Visa, MasterCard, and American Express credit card payments. Within Canada we also accept direct bank transfers and e - transfers.


Item Availability


karn goode scarf may cancel your order, or part of your order, if the item(s) is out of stock and no longer available. You will receive an email if your complete order is canceled due to the out of stock item(s).


In the event that part of your order is out of stock, karn goode scarf will remove the out of stock item(s) from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered.


If the out of stock item(s) is still desired, please fill in the Contact Us! which is located on the lower potion of each main page. Fill in your name, your e-mail, desired color, and quantity. Press submit and we will let you know when it comes in.  Once the item(s) is available, a reorder must be placed.


Sales Tax


Applicable sales tax will be added to all purchases within Canada. For outside Canada,we will not charge taxes - customers pay taxes and duties according to their countries laws.


Tracking Your Order


Once the shipment is on its way you can check the status of your order at any time with Fedex tracking number.


Add Items to an Order You Just Placed


Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact us so we can make sure it is shipped out with your previous order.





Return Instructions


All returns are for exchange, web credit or money back. If you are not completely satisfied with your purchase, you may return items in their original condition within 10 business days of receipt and we will provide you with an exchange, a web credit, or money back minus the shipping costs. Returns must be unworn, unaltered, and unwashed with all tags attached. If the item comes in this condition, we will allow the credit, exchange or money back; if not the item will be shipped back at the customers expense.


All returns must be sent via Fed Ex, registered mail, or other delivery services that provide tracking information and requires a signature upon delivery. The customer is responsible for all shipping costs associated with exchanges. Please send an email to [email protected] and follow instructions that will be sent out by email.


Please follow the instructions on the Return/Exchange form included in customer service on this site.


Return Processing


Once we have received your returned items we will process your request.


Sale Items


All items purchased at a reduced price are FINAL SALE and cannot be returned or exchanged.





By accessing, browsing and/or using this website, you acknowledge that you have read, understand, and agree to be bound by the terms and conditions. By using this website, you agree to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use the website.


Prices on our website are exclusive to and are not reflective of the prices in our retail stores.





Karn Goode Scarf is committed to protecting your privacy. At Karn Goode Scarf, we want you to have an enjoyable shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. This Privacy Policy applies to our websites (including, mobile applications and related services (collectively, the "Services"). This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Services signifies that you have read and consent to the collection, use and sharing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services.



Information Collected


User Provided Information


Registration with us is mandatory in order to place orders and fully use the Services. During the registration process (whether on our website or through downloading the mobile application), we collect personal information such as your name, email address or social media user name. Once you register, you have opted in to receive electronic communications from us.

We also collect personal information when you choose to use certain other aspects of the Services, such as making purchases; electing to receive text messages about upcoming boutiques, promotions or events; or if you provide it in response to surveys, contests, sweepstakes or other requests. When you choose to use these additional features, we may require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.

If you choose to invite an individual to join Karn Goode Scarf, you will need to provide personal information about that individual, such as his/her name, email address or social media user name or provide us access to that information in your address book on a social networking site. We store this information to send and follow up on invitations to join Rue La La, provide information about the Services, confirm qualifying orders and other activities attributable to your account and track the results of the invitation referrals. You agree to invite only individuals who consent to be contacted for these purposes and you will not invite anyone who does not know you or who is unlikely to recognize you as a known contact.

We may collect other information that you submit to us or that you have consented to permit us to collect or third parties to share with us from time to time.


Automatically Collected Information


In addition, we automatically gather certain information about your use of the Services, such as your IP address, operating system, browser type and a date/stamp time for your visit. If you use our mobile applications, this may include information such as the GPS data (i.e., geo-location data) and device information for the handheld mobile device on which the mobile application is installed. We may also access your calendar to enable us to create and modify events on your behalf. We may also collect other information that you have consented to permit your mobile phone or application to share with us from time to time.

We may also gather information about how you interact with the Services, such as how frequently certain areas of our website or mobile application are visited, what products are reviewed and selected, order history, shipping program status, and other site navigation data and patterns. This information helps us to understand your interests and which aspects of our Services you find interesting.


Involvement of Others in Data Collection


We may work with third parties to collect and analyze the information as described above and for other purposes described below

If you access our Services with your login credentials from a social networking site (e.g., facebook or twitter) or if you otherwise agree to associate your Karn Goode Scarf account with a social networking account, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. For example, facebook may share with us your friend list, birthday, information about the interests of you or your friends or other personal information, in order to help us establish your account, tailor the Services to you and find other current or potential Service users that you know. We may add this information to the information we have already collected from you via other aspects of the Service. You are also subject to the social networking site's terms of use and privacy policy. We use the OAuth (open authorization) protocol to enable us to access this information without collecting your password when you agree allow another application to access your account information.

Further, we may obtain information from others (including social media networks, advertising service providers and networks) that does not identify you personally or, if you have given that service or us permission to do so, information that identifies you personally. This information may be combined with information you have provided to us or that we or others have collected about you, so that we may maximize the benefit you receive from the Services and deliver advertising targeted to your specific interests on our websites and mobile applications and when you use other websites or mobile applications. Information about you also may be aggregated with other subscriber information for the purposes identified above.

We and our vendors may use technology such as cookies and web beacons in connection with these activities to identify you when you are online, and to collect information about your online activities, such as the type of browser you use, the websites you visit and the content and advertising that you find interesting. Cookies are small text files that may remain on your computer's hard drive for a period of time that may be used to maintain data relevant to your navigation of the Internet, save personal settings and information, and track web browsing habits. Web beacons are clear picture files that you cannot see that we use to monitor traffic and track your activities on the Internet.


How We Use Your Information


We use this information in several ways:


•             to give you a more enjoyable, convenient shopping experience, learn about your habits, personalize your user experience, and help us identify and/or provide information, products or services that may be of interest to you;

•             to support and enhance your use of the Services and their features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Services and its features;

•             to conduct market research, improve the Services and help us identify others who may be interested in the Services;

•             to serve you ads tailored to your interests or to tailor ads that may be served to you when you visit other websites, mobile applications or social media networks; and

•             in other ways for which we provide specific notice at the time of collection.


How We Share Your Information


We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

If you use a bulletin board, chat room or any other publicly accessible area of our websites or mobile applications, you should be aware that any personally identifiable information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.

We use non-personally identifiable information in the aggregate, so that we can improve our Services and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

We offer you certain choices about the collection, use and sharing of your information


Marketing Communications 


You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. You may change your email address for receipt of such communications by going to My Account. You may choose to opt out of receiving marketing communications through our mobile app notifications and text notifications in the manner identified when you opt in to receive those notifications.


Location Data


When you use our mobile applications, you can choose not to share your location data by adjusting the applicable settings on your mobile device (the manufacturer or your service provider should be able to provide assistance).

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to [email protected]

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.


How We Protect Your Information


We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

We encrypt your credit card number and other personal information using secure socket layer (SSL) or similarly secure technology to provide for the secure transmission of the information from your PC or device to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

We also require you to enter a password to access your account. We recommend that you not disclose your password to unauthorized people.


Children's Privacy and Parental Controls


We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Services. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.


Privacy Policy Changes


If we decide to change this Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Services indicates your consent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please contact us at:

[email protected]


Last Updated: Dec 4, 2013

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Welcome to karn goode scarf and 101 karn goode

a collection of luxury CLOTHES for women


design collections of clothing for all ages that will put smiles and warm the hearts and souls of all who wear them. Through our team’s use of sheer imagination and vivid color, we will always seek out innovative intriguing fibers from the worlds’ award winners and will strive to achieve luxurious and superb quality.

Get in Touch

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